Ratings & Reviews
Your Review
Resident Reviews
|Recommended: Notl dr Don’t let the luxury label fool you. Top-floor structural vibrations make sleep impossible, management ignores defects, and you'll be trapped by predatory lease terms.
I moved to a top-floor unit for quiet, but instead live with a constant low-frequency vibration from rooftop HVAC units. It’s a structural resonance issue—even with my AC off, neighbors' units vibrate through the wooden frame into the bed. If you’re a side-sleeper, you’ll feel it in your bones earplugs are useless against it.
While Eli and the maintenance team are great and confirmed the noise, management has been silent. Their only solution was to charge me a 300 fee and force a brand-new 13-month lease to move units.
The luxury quality is a facade my fridge screeches unless I physically tilt it at a specific angle to stop the compressor from hitting the casing. Window locks don't align, baseboards are uneven, and the tub creaks. If you try to leave, they claw back all free rent incentives.
|Recommended: Notl dr Don’t let the luxury label fool you. Top-floor structural vibrations make sleep impossible, management ignores defects, and you'll be trapped by predatory lease terms.
I moved to a top-floor unit for quiet, but instead live with a constant low-frequency vibration from rooftop HVAC units. It’s a structural resonance issue—even with my AC off, neighbors' units vibrate through the wooden frame into the bed. If you’re a side-sleeper, you’ll feel it in your bones earplugs are useless against it.
While Eli and the maintenance team are great and confirmed the noise, management has been silent. Their only solution was to charge me a 300 fee and force a brand-new 13-month lease to move units.
The luxury quality is a facade my fridge screeches unless I physically tilt it at a specific angle to stop the compressor from hitting the casing. Window locks don't align, baseboards are uneven, and the tub creaks. If you try to leave, they claw back all free rent incentives.
|Recommended: YesBeautiful New Property — It’s been a month since we moved in here and it’s been a very warm, homely feeling. Great team put together, wonderful gentry of people residing here and an amazing location to be in.
Mona, Tarrik and Eli have been extremely helpful at all times making it smooth and easy for us. Happy to be here😇
response from property -Thank you so much for the kind words and thoughtful review! We’re thrilled to hear that your first month has felt warm and welcoming—that’s exactly the experience we strive to create. We’re proud to have team members like Mona, Tarrik, and Eli who truly care about our residents, and we’ll be sure to pass along your appreciation to them.
We’re so happy to have you as part of our community and look forward to making your experience here even better!
|Recommended: NoI don’t recommend living here. I’ve been a resident at Modera Eado for some time now, and while the community itself has some positives, I’m extremely disappointed by how a recent situation was handled by management.
After being approached and questioned in the parking garage by leasing agent Mona off-duty and dressed casually who demanded to know if I was a resident—with no clear reason or authority—I filed a formal complaint. Her refusal to initially identify herself and the nature of the questioning was inappropriate and, frankly, felt like racial profiling. I expressed my discomfort clearly and respectfully.
Instead of taking my concerns seriously, the management chose to dismiss the incident entirely, claiming there was no “ill intent” and offering no accountability or apology. They saw no issue with how their staff behaved.
What’s more disappointing is that they made no real effort to acknowledge the harm caused or to assure me that similar situations wouldn’t happen again.
Thank you for taking the time to share your concerns. I want to personally acknowledge that I have been in communication with you regarding this matter and appreciate you bringing it to our attention.
Please know that we take allegations of unprofessional conduct and racial bias very seriously. Every resident deserves to feel respected and at home in their community, and your experience is not something we take lightly.
While we understand your frustration, I want to assure you that your concerns have not been ignored. We are continuing to assess the situation internally and are taking the appropriate steps to address it. I’m sorry if our previous response did not provide the clarity or reassurance you were hoping for—that feedback has been heard, and we are working to improve how we communicate and follow up in sensitive matters like this.
If you are open to further discussion, I’m happy to speak with you directly to ensure we move forward in the most constructive way possible.
|Recommended: YesNice — Nice building nice amenities
Thank you so much for the review! We're thrilled to hear you're enjoying the building and amenities. Our team works hard to create a community that feels like home, and your feedback means the world to us.
If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out!
|Recommended: YesGreat atmosphere and awesome staff — Smooth sailing
Jesse, Thank you so much for the 5-star review! We're thrilled to hear that everything has gone smoothly for you. If you need anything else or have any questions, don't hesitate to reach out. -Maygan C., Community Manager
|Recommended: YesMove in — Good experience friendly staff
Shubrath, Thank you for the fantastic 5-star review! We're so glad you had a good experience and that our team made a positive impression. We truly appreciate your feedback and hope to see you again soon! -Maygan C., Community Manager
|Recommended: YesLiving at Modera — Love it living here
Esmeralda,
Thank you so much for your kind words! We're thrilled to hear that you're loving it here. If you ever need anything or have any suggestions, feel free to reach out. We're here to make your experience even better!
Maygan C., Community Manager
|Recommended: NoHoping for future improvement — My partner and I moved in on August 31st. I normally don't leave reviews but this has been a very frustrating experience from our first day here. We can only get hot water during certain times of the day, usually the evening which makes getting ready in the morning very difficult. We're told this would be fixed in the future, but after 3 weeks in the apartment, the struggle continues. We're being told this should change once more residents move into our wing, which is great and I'm hopeful, but why were we allowed to move in before all the other apartments on the wing were ready The apartment was, in my opinion, not ready for residents to be occupying it. There was no final cleaning or check done by the team to test for hot water, the windows were filthy, the trim and doors were rushed on painting, and the hallway and neighboring units are still very loud because there is constant construction. Between the banging, the emptying of the construction dumpster outside our window at 1am-3am surely there's some noise ordinance issue here , and the construction crews that have openly walked into our apartment on at least 5 occasions by accident -- hot water and privacy have been rare occurrences since we've moved in. As someone who works in remote sales and am performing business calls from the apartment, I haven't really felt this to be a comfortable environment to do so.
There are of course some positives I am being told that the issues mentioned above will be remedied in the coming weeks as construction wraps up and new tenants move in. The pool, fitness center, the mini shop and most common areas are clean and well designed. Tariq in the leasing office and the maintenance team have been great about responsiveness and open honesty about certain situations. Very patient with explanations as well. The appliances are great, very new and modern, and the apartment itself is very nice overall. I think if there was one thing I would take away from this it's that this probably would have been a 5 star review if we moved in a month later like the rest of the surrounding units likely will. I know the leasing agency probably needed some income from units as soon as possible, but it sucks being on the receiving end of a rush job, especially considering the price we're paying to be here.
That being said, I'm hopeful for a better future here at ModeraEaDo and hope that the promises of these issues being remedied are true. Any compensation that the agency would be willing to provide to rectify the experience would be much appreciated.
Thank you for sharing your detailed feedback. We genuinely appreciate your insights and apologize for the challenges you've faced since moving in. We understand how frustrating it can be to deal with hot water issues and construction noise, especially while trying to maintain a comfortable work environment.
We’re glad to hear that you find Tariq and our maintenance team responsive and helpful, and we’re pleased you’re enjoying the amenities. Your feedback about the cleanliness and readiness of the apartment is important, and we will take it into account as we strive to improve our processes.
Thank you for your patience, and we’re hopeful that your experience at Modera EaDo will improve in the coming weeks. Please don’t hesitate to reach out if you have any further concerns. Maygan C., Community Manager
|Recommended: NoRoom for Improvement — Overall the place needs improvement. Construction and installation of things needs more attention. Cleanliness and removing bugs needs immediate attention.
Thank you for your feedback. We’re sorry to hear that your experience didn't meet expectations. We take cleanliness and maintenance seriously and will address these issues with our team immediately. Your comments are invaluable as we work to improve our space. We hope to have the chance to welcome you back and provide a better experience in the future. -Maygan C., Community Manager
|Recommended: YesModera Eado — The property staff are outstanding—very helpful and professional The building is beautiful, and I love my new apartment. The view is stunning, and it's so comfortable and modern
Thank you so much for your kind words! We’re thrilled to hear that you love your new apartment and are enjoying the stunning views. Our staff works hard to provide exceptional service, so it’s great to know their efforts made a positive impact on your experience. We hope you continue to feel at home here! - Maygan C., Community Manager
|Recommended: YesPeaceful clean property. Perfectly placed is an understatement I’m 10-15 minutes from everything. I hate the valley trash but I’d hate it anywhere not just here.
Thank you for your review! We’re delighted to hear that you find our property peaceful and clean, and that you appreciate the convenient location. We understand the challenges with trash collection and appreciate your patience. If there’s anything we can do to improve your experience further, please don’t hesitate to reach out! -Maygan C., Community Manager
|Recommended: YesExcellent place to live — I recently moved into Modera Eado and have found the property to be exceptional. The grounds are new and beautifully landscaped The common areas are spacious, new and super clean. The staff is helpful and courteous.
Hello Gregory, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We truly value your recommendation and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.
-Maygan C., Community Manager
|Recommended: YesGreat location, close to everything. Super friendly staff.
Hello, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our community. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!
-Maygan C., Community Manager
|Recommended: YesWow Modera EaDo is a hidden gem in a great location. I've never lived anywhere with such nice amenities. I'm loving the super fast internet almost 1 Gig with an ethernet cable , and the world-class gym. It's also nice having the Domain, Q2 Stadium and CapMetro Rail just minutes away. The staff is always super nice and helpful as well. Shoutout to Maygan, Gracie and the maintenance team And the property will only get better once construction is 100 complete.
Hi Alex, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future. -Maygan C., Community Manager